Guarantee Payment Information

Payment Information

We gladly accept
Visa, MasterCard, American Express,
and Discover in U.S. Dollars.

Credit Card orders can be made by Phone or with the Shopping Cart using the SSL Secured Server. Orders are usually shipped within 3 days.
Occasionally, orders may be delayed due to product availability.

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Shipping & Handling Information

U.S. Priority Mail or UPS Ground*
U.S. Shipping & Handling of most any size order. This is our usual shipping.

*Exception
Due to the box size and weight of Natracare Pads:
Any sized order that contains any combination of 10 boxes or more of these Natracare Pads: Slender Pads, Regular Pads, Super Pads or Night-Time Pads, then a higher shipping charge will apply (and may ship UPS ground). If this exception is confusing, don't worry, the the shopping cart automatically calculates for shipping.

First Class Mail
U.S. & Canada Shipping & Handling ONLY for orders of one the following:
Either a Single Menstrual Pad order,
or a Single package order of Nursing Pads,
or up to 2 packages of Sea Pearls Menstrual Sponges.
You may request Priority Mail by typing: "Ship with Priority Mail"
in the comments box at the shopping cart.

International Shipping & Handling
Actual shipping charges plus $1.00 handling.
(Minimum shipping and handling fee is $6.90)
Pandora Pads typically selects Air Letter-Post.
(unless you request differently)
Click Here for General Information.
Or Contact Us Here

The Pandora Pads Guarantee

PandoraPads produces only the finest Cotton Menstrual and Nursing Pads.

We want you, our customer, to be 100% satisfied with our pads.

If you are trying a Pandora Pads menstrual or nursing pad for the first time, we ask that you please launder and try just one. If for any reason you are not satisfied, keep the pad you tried as our gift. Please return the unlaundered, never worn pads to us for a refund within 25 days.

Returns

Should there ever be a defect in any Pandora Pads menstrual or nursing pad in your order, simply email us for a return merchandise authorization (RMA). If your merchandise is damaged or broken you must contact us for instructions. All returns MUST be accompanied by a return merchandise authorization (RMA) from us. There will be NO EXCEPTIONS. Refunds will be issued within 30 days from that date item is received.

All returns must be accompanied by your receipt and a note stating the problem. We will gladly replace the product or give you a refund at our discretion. You must use the comments form to request this by clicking on "Contact Us Here" at the bottom of any page. Shipping and Handling charges are not refundable.

Please note that due to Health Department Regulations: Natracare, Organic Essentials, Nutrition Now, Wishgarden, Pure Touch, Sea Pearls, Thai or Restored Balance brand products cannot be returned. Please contact applicable company concerning product returns or refunds. Please note that we do not guarantee your satisfaction with any product that is not manufactured by Pandora Pads. All sales are final for items not manufactured by Pandora Pads.

We welcome your questions, comments and suggestions.

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Contact Us Here